We care about the health and safety of our patients and staff. Watch the video below and click here for a full list of our COVID-19 protocols.
FREQUENTLY ASKED QUESTIONS & POLICIES
At ClarityMD, we appreciate your patronage and are committed to providing an excellent patient experience. Due to the popularity of our exclusive services, we have enacted policies to ensure all patients are given quality service. We ask that you consider our policies not as restrictions, but as indispensable rules, which allow us to provide high standards of service. With regard to fees, these are unfortunately necessary due to unavoidable expenses and valuable time allocated to patients when they make the appointment.
ClarityMD requires a credit card to reserve an appointment. Please arrive 10 minutes prior to your treatment to allow ample time to check-in and prepare for your treatment. Arriving late will limit the time for your treatment. Patients arriving 15 minutes late or later will be rescheduled and subject to a $50 non-refundable fee.
We provide appointment confirmations via email, text or phone call. However, this is not guaranteed. It is the patient’s responsibility to keep track of appointments. If you have questions regarding your appointment time please call the office at 317-571-8900.
Cancellations and No Shows:
If you need to cancel or reschedule an appointment, we ask that you give us 24 hours in advance, or we will charge a $50 service fee to your credit card on file. *After one grace period.
If you fail to show for your appointment, you will be charged a $50 no show fee. * After one grace period.
New patients will be required to provide a credit card at the time of appointment scheduling.
All product sales are final.
All service sales are final.
ClarityMD accepts Visa, Mastercard, Discover, American Express and personal checks (with ID). Financing options are available through CareCredit. Visit CareCredit.com for more information. Returned checks will be subject to a $25 charge.
Birthday Coupon Restrictions:
Due to a recent Botox price increase from the manufacturer, we will no longer offer a Botox discount with the Birthday Coupon program. This change takes effect January 1, 2023.
Scheduling an appointment is your acceptance of these policies. All prices, policies, and services are subject to change without notice.
FEEL GREAT ABOUT YOUR SKIN!
Our passionate team takes time to listen to all of your skincare needs and concerns. Here at ClarityMD, we continue to carry out our mission to build rewarding patient relationships by exceeding your expectations through individualized attention, skin-care education, and customized state-of-the-art services in a comfortable, fun, safe and confidential environment. It is our goal to enhance your natural beauty with lasting results while maintaining the highest safety standards in the industry.